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“City Car Group LLC”, vehicle inspection and registration agency

An agency that, through rebranding and digital transformation, gained a modern identity and a new booking system.

City Car Group LLC is an example of how consistent cooperation and continuous digital investment transform business from the ground up. Over nearly a decade of collaboration, we went through every phase, from the first WordPress website to a modern Nuxt solution with AI automation and multilingual support. This transformation not only changed how the company communicates with clients, but also how it operates daily.

City Car Group LLC

Problem

The name change was just the first challenge. In addition to rebranding and new market positioning, it was necessary to address long-standing issues: an outdated WordPress site, lack of SEO flexibility, an unreliable business email system, and no digital solutions for client communication. All of this complicated daily operations and slowed business growth.

Solution

Our collaboration has lasted nearly ten years, during which we went through multiple phases of digital development. From the first WordPress site, through refreshed visual identities, SEO optimization, and hosting changes, we reached a complete transition to a modern server-side rendered Nuxt.js website.

The new platform was designed to:

  • support fast loading and technical SEO optimization,
  • include an integrated business email system,
  • be connected to the company’s central system for automatic scheduling,
  • use AI automation to send notifications to clients, reminders for registration, required documents, appointment confirmations,
  • be developed in three languages, Serbian, English, and Russian, to cover current market needs and communicate with different client segments.

This process was not just a redesign, but a digital transformation that enabled the company to move its services online at an entirely new level.

Result

The results are visible every day:

  • more bookings than ever before, because it is simple for users to do everything online,
  • clients receive automatic reminders that save time and prevent mistakes,
  • increased employee efficiency, less time on the phone, more focus on service delivery,
  • better appointment utilization and more predictable business,
  • a brand that clearly communicates a modern and reliable vehicle inspection agency.

After nearly a decade of collaboration, City Car Group is now an example of how consistent investment in digital solutions delivers steady growth and client loyalty.

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